How to Choose a Workplace Health & Safety Training Provider: 5 Questions to Ask Before You Book

A quick Google search for a Workplace Health & Safety or First Aid Course near you will leave you inundated with options for the cheapest and quickest courses.

It can be tempting just to opt for the first and cheapest on the list, but choosing the right provider can mean the difference between ticking a compliance box and genuinely keeping your team safe. Whether you're training for working at heights, confined spaces, emergency response or psychosocial hazards, here are five essential questions to ask before you book.

1. Is the training nationally recognised and compliant with WHS law?

Start by checking if the course is nationally accredited and reflects current Australian WHS legislation and Codes of Practice. If it’s not recognised, it won’t meet your compliance obligations — or protect your team when it counts. Also check if the provider is a genuine registered training provider (RTO), they should have their RTO number on their website. It’s important to note too that different states may have different legislation.

2. Is the training practical, hands-on, and relevant to your workplace?

Hours of dull slideshow presentations and endless theory isn’t the most effective when it comes to WHS.

For training to be highly effective it should be interactive, practical and delivered in the context of your industry. Look for providers that incorporate real-world scenarios, practical exercises, and workplace-specific examples that your team can relate to.

3. Do the trainers have real industry experience?

Trainers with real-world backgrounds bring an extra layer of credibility and insight.

Whether it’s from construction, emergency response or defence, lived experience helps trainers deliver content that resonates and prepares workers for what they’ll face on the job. Plus, they usually tell some amazing stories that keep your team interested and engaged in what theyre learning.

4. What support is provided before and after the training?

A good provider will help you prepare and follow through. From clear course outlines and pre-training information to certificates and post-course support, find out what’s offered beyond the classroom.

5. What do others say about them?

Reputation matters. Look at reviews, testimonials or industry word of mouth. A quality training provider should be able to demonstrate results — and back it up with a proven track record.

How Life International Training Can Help

At Life International Training, we go beyond box-ticking compliance. We deliver practical, nationally recognised training that prepares your team for real-world risks — not just assessments. With a background in Defence and years of experience across high-risk industries, our trainers understand what it takes to stay safe under pressure.

Here’s what sets us apart:

Hands-On, Practical Approach – We believe safety training should be grounded in reality. Our sessions are interactive, relevant, and tailored to the risks your team actually faces ,utilising realistic training models and tools.

Trainers with Real-World Experience – Our team brings frontline expertise from Defence, emergency response, and high-risk industries — not just textbook knowledge.

Supportive, No-Nonsense Delivery – We’re not here to overwhelm. We’re here to make safety clear, practical, and achievable for everyone on your team.

Compliance You Can Rely On – All of our training is nationally recognised and aligned with current WHS legislation and Codes of Practice.

Flexible Delivery Options – We can train on-site, in the field, or at our facility — wherever it makes most sense for your business.

Whether it’s working at heights, confined space entry, first aid, or psychosocial risk management, we’re here to build real capability and a culture of safety that lasts.